Ford Super Duty Power Stroke Diesel Maintenance: A Farmington Owner's Guide

Service  |  Farmington, MO A Ford hybrid still has an engine that wants oil, tires that need rotating and brakes that need checking. What changes is how hard some of those parts work, plus a couple of pieces a gas Ford doesn't have. More hybrids roll into our service drive every year. Most are Ford Maverick pickups, along with a good number of F-150 PowerBoost trucks and Ford Escape Hybrid SUVs that have been commuting up US 67 for years. Owners usually start by asking whether a hybrid needs special care. Mostly it doesn't. A few parts behave differently, and knowing which ones keeps you from paying for work you don't need or skipping work you do. Quick answer: A Ford hybrid gets most of the same maintenance as a gas Ford: oil changes when the oil life monitor calls for them, tire rotations, filters, fluids and inspections. Regenerative braking means the brake pads often wear slower, but the brakes still need regular checks for rust, the 12 volt battery still needs testing, and Ford covers hybrid unique components for 8 years or 100,000 miles, whichever comes first. Hybrid parts coverage 8 years or 100,000 miles, per Ford Oil changes Still needed, per the oil life monitor Brakes Regen does much of the slowing In this post What stays the same Regenerative braking and brake wear The 12 volt battery Hybrid battery coverage and cooling How a hybrid visit works Is Maintaining a Ford Hybrid Different From a Gas Ford? Less than people expect. The Ford Maverick Hybrid pairs a 2.5L gas engine with electric motors and a power split electronic CVT. The F-150 PowerBoost pairs a V6 with an electric motor. Either way, there's a regular engine under the hood doing a lot of the work. That engine runs on oil, and the Intelligent Oil Life Monitor still decides when it's due. It may run fewer hours than a gas engine on the same trip, but oil also ages with time, so the once a year minimum still matters for a hybrid that mostly runs errands around Farmington. Same as any Ford: oil and filter, tire rotation, engine and cabin air filters, wipers, lights, fluid checks and a multi point inspection. Different on a hybrid: how the brakes wear, how the 12 volt battery is used, extra cooling for hybrid parts and a longer warranty on the hybrid system. Your Owner's Manual lists the schedule for your exact powertrain, and the Ford app shows reminders tied to your VIN. Why Do Brakes Wear Differently on a Ford Hybrid? When you lift off the gas or press lightly on the pedal, a Ford hybrid uses its electric motor as a generator. That slows the vehicle and puts energy back into the battery. Ford calls it regenerative braking, and it handles a big share of everyday stops. The friction brakes still do the hard stops, but they work a lot less in town. Pads often last longer as a result. The catch is that brakes used gently don't get hot enough to dry out, and moisture can let rust build on rotors, caliper slides and the pads themselves. Pads that look thick can still hide rusty slides on a hybrid that rarely brakes hard. That matters around here. Winter roads in St. Francois County get treated, spring stays wet, and that's how sticky hardware starts. Have the brakes inspected on schedule, not only when they squeal. Hybrid brake systems are also more complex to work on. Some keep the system pressurized and need a specific procedure before anyone touches the pads. That's a job for technicians trained on the system. Pads that look thick can still hide rusty slides on a hybrid that rarely brakes hard. What Does the 12 Volt Battery Do in a Ford Hybrid? A Ford hybrid carries two batteries. The big high voltage pack drives the motors. A regular 12 volt battery powers the computers, lights and accessories, and it's what wakes the system up and connects the high voltage side when you press the start button. So if the 12 volt battery goes flat, the vehicle won't power up, even with a full hybrid battery. Owners are sometimes surprised by that the first time. Short trips, long stretches parked and hot summers all wear on it, the same as in a gas car. Ask for a battery test at oil change visits, and especially before the first cold snap in November. Jump starting procedures differ by model, so check the Owner's Manual before hooking up cables. Do not wait on these Brake warning light or a change in pedal feel. Some variation is normal as regen and friction braking blend, but a warning light or a soft or hard pedal needs a look now. Grinding or pulling to one side. Rust on rotors or a sticking caliper is common on lightly used hybrid brakes. Slow wake up or electrical glitches. A weak 12 volt battery often shows up first as odd electrical behavior. Hybrid system warning messages. Book a scan rather than waiting to see if it clears. How Is a Ford Hybrid Battery Covered and Kept Cool? Ford's warranty treats hybrid parts separately. Hybrid and electric unique components, including the high voltage battery, are covered for 8 years or 100,000 miles, whichever comes first. That runs longer than the 3 year or 36,000 mile New Vehicle Limited Warranty and the 5 year or 60,000 mile powertrain coverage. Your Warranty Guide lists exactly which parts count. Heat is the other thing hybrid parts care about. The battery and the power electronics have their own cooling, and the setup varies by model. Some use a separate coolant loop with its own reservoir. A technician checks it during inspections, and the Owner's Manual lists any service interval. Farmington driver tip August afternoons in Farmington can climb into the 90s, and a Maverick Hybrid towing a small trailer to Big River or Lake Wappapello asks a lot of its cooling. Have coolant levels checked before the trip, and keep the grille and radiator clear of grass and bugs. Schedule Service See Service Specials What Happens When You Bring Your Ford Hybrid to Sam Scism Ford? 1 Book it your way Schedule online, in the Ford app or by calling 573-430-1693. Mention any warning messages or changes in brake feel. 2 Routine service first Oil and filter when due, tire rotation and the multi point inspection, the same as any Ford. 3 Hybrid checks Ford trained technicians check brake condition with an eye for rust, test the 12 volt battery and look over the hybrid cooling system. 4 Clear answers We'll tell you what's due now, what can wait and whether anything falls under Ford's hybrid coverage. Routine jobs like oil changes, tire rotations, battery work and wipers can also come to you. Ford Mobile Service handles those at your home or work, depending on distance and availability. The service desk is open 8:00 AM to 5:00 PM Monday through Friday, closed noon to 1:00 PM. Genuine Ford and Motorcraft parts go into every repair. Book it your way Schedule online, in the Ford app, or by phone at 573-430-1693. For oil changes, batteries and other routine work at your home or office, ask about Ford Mobile Service. Hybrid Basics Does a Ford hybrid still need oil changes? + It does, because the gas engine still uses oil. Follow the Intelligent Oil Life Monitor, and plan on at least one change a year even if you drive little. Is the F-150 PowerBoost serviced like a regular F-150? + Most items match a gas F-150, including oil, filters, tires and inspections. The hybrid system adds checks on cooling, brakes and the 12 volt battery. Where can I find the maintenance schedule for my Ford hybrid? + Your Owner's Manual lists it by powertrain, and the Ford app shows reminders for your VIN. Brakes and Regen Why does my hybrid's brake pedal feel different sometimes? + The system blends regenerative and friction braking, so feel can vary a little from stop to stop. A warning light or a sudden change in the pedal is a reason to come in. Do brake pads last longer on a Ford hybrid? + They often do, since regenerative braking handles much of the slowing. Life still depends on how and where you drive. Can rust affect hybrid brakes? + Light use lets moisture sit, so rotors, pads and caliper slides can corrode. Regular inspections catch it before it causes noise or uneven wear. The 12 Volt Battery Why won't my hybrid start if the big battery is charged? + The 12 volt battery has to wake the computers and connect the hybrid battery first. If it's dead, the system can't power up. Can I jump start a Ford hybrid? + Many can be jumped through the 12 volt system, but the steps vary by model. Follow the Owner's Manual for yours. Can Ford Mobile Service replace my 12 volt battery? + Battery service is on the Ford Mobile Service list, depending on distance and availability. Call 573-430-1693 to check your address. Warranty and Hybrid Battery How long is the Ford hybrid battery warranty? + Ford covers hybrid and electric unique components for 8 years or 100,000 miles, whichever comes first. Check your Warranty Guide for the full parts list. Does the hybrid system need its own coolant service? + Some Ford hybrids have a separate cooling loop for hybrid parts. Your Owner's Manual lists any interval, and we check it during inspections. Does Warranty Forever apply to Ford hybrids? + Warranty Forever covers listed engine, transmission and drive axle parts on vehicles sold with it at Sam Scism Ford, with maintenance and record requirements. Ask us how it works alongside Ford's hybrid coverage. Service at Sam Scism Ford Do your technicians work on Ford hybrids? + Our Ford trained technicians service the Maverick Hybrid, F-150 PowerBoost and Escape Hybrid using genuine Ford and Motorcraft parts. How do I book hybrid service in Farmington? + Use the Schedule Service page, the Ford app or call 573-430-1693. We're at 5019 Flat River Road. Can I wait while my hybrid is serviced? + The lounge has Wi-Fi, coffee and TV, and a courtesy shuttle is available. Loaner cars may be offered depending on the work. Order genuine hybrid parts Get genuine Ford and Motorcraft filters and fluids for your hybrid. Order Parts Meet the service team See what the Sam Scism Ford service center handles. Service Center

Service  |  Farmington, MO Gravel county roads are part of life around Farmington. They are also hard on filters, front end parts, tires and paint, and Ford's own schedule treats them as a tougher kind of driving. If you live off a county road in St. Francois County, you already know the routine. Dust hangs in the air behind every truck in July, and the washboard stretches rattle the change in your cup holder. All of that adds up on a vehicle. Ford's maintenance schedule has a separate section for vehicles driven mainly on unpaved or dusty roads, and plenty of Fords around Farmington, Bonne Terre and Fredericktown fit that description. This post covers what that section asks for and what our technicians look at when a gravel road Ford comes in. Quick answer: Ford's Owner's Manuals list dusty or sandy conditions, meaning mostly unpaved or dusty roads, as a special operating condition. That calls for more frequent cabin and engine air filter checks, regular inspection of wheels and related parts for noise, wear or looseness, more frequent tire rotation and tread checks, and oil changes sooner than the normal schedule. Engine air filter Ford range of 15,000 to 30,000 miles, sooner on dirt roads Cabin air filter Check often and replace as needed on dusty roads Your exact schedule Owner's Manual and the Ford app In this post Why gravel is hard on a Ford Ford's dusty conditions schedule Engine and cabin air filters Suspension, steering and tires Paint and underbody How a visit works Why Are Gravel and Dirt Roads Hard on a Ford? Three things happen on gravel that don't happen on pavement. Fine dust gets pulled into the engine intake and the cabin vents. Loose rock gets thrown up at the paint, the glass and everything underneath. And the constant small hits from washboard and potholes travel up through the tires into the suspension and steering. None of it breaks a Ford in a week. It just wears parts faster than the normal schedule assumes, which is why Ford writes a separate set of recommendations for it. What Does Ford's Dusty Conditions Schedule Call For? In the scheduled maintenance section of your Owner's Manual, Ford lists special operating conditions such as towing, extensive idling and dusty or sandy driving. The dusty or sandy table is meant for vehicles driven mainly on unpaved or dusty roads. In the Ford manuals we've checked, it lists these items: Cabin air filter: inspect frequently and replace as needed. Engine air filter: inspect on a shorter interval and replace as required. Wheels and related components: inspect for abnormal noise, wear, looseness or drag. Tires: rotate, inspect for wear and measure tread depth more often. Engine oil and filter: change sooner than the normal schedule. The exact mileage for each item varies by model and engine, so look up your own vehicle in the Owner's Manual or the Ford app. When you book with us, mention that you drive gravel most days and the advisor will set up the visit around the dusty schedule. None of it breaks a Ford in a week. It just wears parts faster than the normal schedule assumes. How Often Should You Change Air Filters on Gravel Roads? Ford's general guidance for the engine air filter is every 15,000 to 30,000 miles depending on the model. Ford also says to change it sooner if you drive on dirt roads or in very dusty conditions, or any time you see dirt and debris in the filter. On a truck that runs a gravel road twice a day, sooner is the normal case. A clogged engine air filter makes the engine work harder for the air it needs. The cabin air filter is the one you notice yourself. When it fills with dust, the AC and heat push less air, the windows fog more easily, and the cabin smells musty after a rain. Farmington driver tip Have both filters looked at in early summer and again in the fall. July and August on dry county roads load a filter quickly, and fall harvest on the farm roads around Perryville kicks up even more dust. Filters are quick to check during any oil change or multi point inspection, so there is no reason to guess. If you'd rather do it yourself, our parts department can get the right genuine Ford or Motorcraft filter for your VIN through Order Parts. What Suspension, Steering and Tire Checks Matter Most? Washboard gravel shakes the front end thousands of times a mile. Over time that shows up in ball joints, tie rod ends, wheel bearings, shocks and the rubber boots that keep dirt out of joints. That is why Ford's dusty table calls for checking wheels and related components for noise, wear, looseness and drag. Tires take the first hit. Sharp, broken gravel can cut tread and sidewalls, and a rock wedged in the tread can work its way in. Rotating on the dusty schedule keeps wear even, and a technician measuring tread depth will spot a cut before it becomes a flat on MO 32. Do not wait on these Clunks over bumps. A knock or clunk from the front end on rough roads can point to worn ball joints, tie rod ends or sway bar links. Have it inspected soon. Steering wander or a loose feel. If the wheel feels vague or the truck drifts on a straight road, worn steering parts may be the cause, and that affects control. Humming that changes with speed. A growl or hum that gets louder as you speed up can be a wheel bearing on its way out. Cut or bulging sidewall. A sidewall bulge or deep cut means the tire can fail suddenly. Switch to the spare and get it replaced. Schedule Service See Service Specials How Do You Protect Paint and the Underbody From Gravel? Rock chips are part of the deal on gravel, but you can keep them from turning into rust. Touch up chips on the hood, rocker panels and behind the wheels before moisture gets under the paint. Keeping some distance from the truck ahead cuts down on thrown rocks more than anything else you can do. Underneath, dust and mud pack into frame rails, around brake lines and around the fuel tank shield. Mud holds moisture against metal. A rinse of the underbody and wheel wells every few weeks in summer, and after any muddy stretch, keeps it from building up. In winter the same rinse washes off road treatment. When your Ford is on the lift for service, ask the technician to take a look underneath for packed mud, damaged shields or a brake line that took a rock. It takes a couple of minutes and catches problems you'd never see from the driveway. What Happens When You Bring a Gravel Road Ford to Sam Scism Ford? Tell the advisor how you drive. A truck that sees gravel every day gets a different conversation than one that lives on US 67. Our Ford trained technicians check the filters, rotate the tires, look over the suspension and steering, and give you a straight rundown of what is worn and what can wait. Service hours are Monday through Friday, 8:00 AM to 5:00 PM, closed noon to 1:00 PM. The lounge has Wi-Fi and coffee, there's a courtesy shuttle, and loaner cars may be available depending on the work. Keep your receipts, because records of the customary maintenance are what keep Warranty Forever in force on vehicles that have it. Book it your way Schedule online, in the Ford app, or by phone at 573-430-1693. For filters, fluids and tire rotations, ask whether Ford Mobile Service can come to you. Ford's Dusty Conditions Schedule Does driving on gravel roads count as severe service for a Ford? + Ford lists dusty or sandy conditions as a special operating condition for vehicles driven mainly on unpaved or dusty roads. That table calls for more frequent filter, tire, wheel and oil service than the normal schedule. Where do I find the dusty conditions schedule for my Ford? + It is in the scheduled maintenance section of your Owner's Manual under special operating conditions. The Ford app also shows maintenance reminders for your vehicle. Should I change my oil more often on dirt roads? + Ford's dusty conditions table calls for oil and filter changes sooner than the normal interval. Your manual gives the exact mileage for your engine. Air and Cabin Filters How often should I replace my Ford engine air filter? + Ford's general range is every 15,000 to 30,000 miles depending on the model. Change it sooner if you drive dirt roads or see dirt and debris in the filter. What are the signs of a dirty cabin air filter? + Weak airflow from the vents, windows that fog easily and a musty smell when the AC first comes on are the usual clues. Can I replace my own Ford air filters? + On many Fords the engine and cabin filters are owner serviceable, and the steps are in your manual. Our parts department can match the right filter to your VIN. Suspension, Steering and Tires What front end parts wear faster on gravel? + Ball joints, tie rod ends, wheel bearings, shocks and the rubber boots that protect joints all take extra punishment from washboard roads. How often should tires be rotated on a gravel road Ford? + Ford's dusty table calls for more frequent rotation along with tread depth checks. Follow the mileage in your manual or let us set it up at each visit. Is a clunk over bumps something to worry about? + A front end clunk often points to worn suspension or steering parts. Get it inspected soon, since those parts affect how the vehicle steers and stops. Paint and Underbody How do I keep rock chips from rusting? + Touch up chips before moisture gets under the paint, and focus on the hood, rockers and the areas behind the wheels. Should I wash the underside of my truck? + Rinsing the underbody and wheel wells every few weeks in summer and after muddy drives keeps packed mud from holding moisture against metal. Can you check the underbody during service? + Ask while your Ford is on the lift and the technician can look for packed mud, damaged shields or a brake line that took a hit. Scheduling and Coverage How do I book service at Sam Scism Ford? + Schedule online, in the Ford app, or call 573-430-1693. We are at 5019 Flat River Road in Farmington. Can Ford Mobile Service change filters at my house? + Ford Mobile Service lists fluids and filters, tire rotations and diagnostic scans among its jobs, depending on distance and availability. Call the service desk to see what fits your address. Does gravel road driving affect Warranty Forever? + Warranty Forever asks you to follow the customary maintenance in your agreement and keep records. Driving gravel makes on time service even more important, so keep every receipt. Filters for gravel roads Order genuine Ford and Motorcraft engine and cabin air filters. Order Parts Meet the service team See what the Sam Scism Ford service center handles. Service Center

Service  |  Farmington, MO A recall letter is easy to miss, and some fixes now arrive over the air while the truck sits in the driveway. Learn how to check your Ford with the VIN and what to do with what you find. Plenty of open recalls aren't open because the owner ignored them. The letter went to an old address, or the truck changed hands twice, or the envelope got tossed with the junk mail. The owner never knew. Checking takes a couple of minutes and costs nothing. Newer Fords also get software updates over the air, and a few of those updates are recall fixes. Knowing how both pieces work keeps you from driving around with a problem Ford has already fixed. Quick answer: Enter your 17 character VIN in Ford's recall lookup on the Ford owner support site or in NHTSA's free recall lookup, which shows unrepaired recalls from at least the past 15 years. Safety recall repairs are done free at a Ford dealer no matter how old the vehicle is or how many owners it has had. Many current Fords also receive software updates over the air, and keeping Automatic Software Updates turned on lets some software recall fixes install without a shop visit. What you need Your 17 character VIN Recall repair cost No charge at a Ford dealer Software updates Over the air on current Fords, or at the dealer In this post Finding your VIN Checking for recalls Over the air updates Getting recalls fixed Used vehicles Where Do You Find Your Ford's VIN? Every recall check starts with the vehicle identification number, a 17 character code unique to your vehicle. Recalls are tied to VINs, not just to a model and year, because a recall may cover trucks built at one plant during a certain stretch of weeks. Windshield: look through the glass at the lower corner on the driver side. Door jamb: open the driver door and check the sticker on the frame. Paperwork: your registration and insurance card both list it. Snap a photo of it with your phone. You'll use it for recall checks, insurance calls and parts orders, and it saves walking out to the driveway every time. How Do You Check a Ford for Open Recalls? There are two good places to look, and both are free. 1 Ford's owner support site Ford's support site has a recall lookup. Type in your VIN and it shows any open Ford recalls for that vehicle. 2 NHTSA's recall lookup The National Highway Traffic Safety Administration runs a free VIN search on its website. It shows unrepaired safety recalls from at least the past 15 calendar years and covers the major automakers, so it works for every vehicle in your driveway, Ford or not. 3 Call the service desk If you'd rather skip the websites, call us at 573-430-1693 with your VIN. We can look up open recalls for your Ford and tell you what each one involves. Sometimes a recall is announced before the repair parts are ready. The lookup will show the recall as open with the remedy not yet available. Owners typically get a second notice when parts are ready, and you can call ahead to ask where things stand. Act on these right away Park outside or do not drive notices. If a recall letter or lookup tells you to park outside or stop driving the vehicle, follow it and call us to arrange the repair. Recalls tied to brakes, steering or airbags. Don't wait for your next oil change. Book a visit as soon as the remedy is available. Warning lights that match the recall. A new warning message on a vehicle with an open recall is a reason to come in now, not later. How Do Ford Over the Air Software Updates Work? Ford says every Ford and Lincoln it sells in North America today can receive over the air updates, and some vehicles have had the ability since the 2021 model year. Ford's support pages call these Ford Power-Up software updates. They arrive through the vehicle's built in cellular connection, so no cable and no shop visit. Updates go out in waves, and timing depends on the year, model and trim. Some add features or improve how things work. Others are behind the scenes fixes. When one installs, you'll usually get a message on the center screen or in the Ford app. Settings that help Automatic Software Updates is on by default. Leave it that way and set a Recurring Update Schedule in the Ford app or the vehicle settings menu, since some updates need the vehicle parked and off for a little while. Ford suggests a time you won't need it, like 1 a.m. Monday through Thursday. Ford's Software Updates page on its website lists updates sent in the last 180 days along with release notes. It's a quick way to see what changed after you notice a new message on the screen. Farmington driver tip Trucks that live in a metal pole barn or a shop building out in the county sometimes have weak cell signal, and updates can stall. If the Ford app keeps showing an update waiting, pull the truck outside overnight on your scheduled update night or let us know at your next visit. Checking takes a couple of minutes and costs nothing. Can a Recall Be Fixed Over the Air, or Do You Need the Dealer? It depends on the recall. When the fix is software only, Ford can send it over the air to vehicles with Automatic Software Updates turned on and a schedule set. If you haven't accepted the update, or the vehicle has trouble connecting, the dealer can install it. Recalls that need a new part, an inspection or hands on work still require a service visit. Those repairs are done at no cost to you. Safety recall work is free at a Ford dealer regardless of the vehicle's age or how many owners it has had. Schedule Recall Service Ford Mobile Service Letting the work come to you Some recall work doesn't need a trip to Flat River Road. Ford Mobile Service lists recall work and software updates among the jobs its technicians can do at your home or job site, depending on the repair, distance and availability. Ask when you call and we'll tell you whether your recall qualifies. Should You Check Recalls on a Used Ford? Every time. Recalls follow the VIN, not the owner, and the original letter almost certainly went to someone else. A used truck bought from a neighbor in Bonne Terre or off a lot in another county can carry an open recall the seller never heard about. Run the VIN through both lookups before you buy, or right after. The repair is still free to you as the new owner. If you're shopping our used inventory, ask your salesperson to pull the recall status for any vehicle you're considering. Service hours are 8:00 AM to 5:00 PM Monday through Friday, with the desk closed from noon to 1:00 PM. The lounge has Wi-Fi and coffee, there's a courtesy shuttle, and loaner cars may be available depending on the work. Book it your way Schedule online, in the Ford app, or by phone at 573-430-1693. Ask whether your recall or software update can be handled by Ford Mobile Service at your home or job. Recall Lookups How do I check if my Ford has a recall? + Enter your 17 character VIN in Ford's recall lookup on its owner support site or in NHTSA's free recall search. You can also call the Sam Scism Ford service desk at 573-430-1693. How far back does the NHTSA recall lookup go? + It shows unrepaired safety recalls from at least the past 15 calendar years. Major automakers report to it, so it works for non Ford vehicles too. Why didn't I get a recall letter? + Letters go to the address on file, which may be an old one or a previous owner's. Checking by VIN a couple of times a year catches what the mail misses. Cost and Coverage Do I have to pay for a Ford recall repair? + Safety recall repairs are done at no charge at a Ford dealer. That holds no matter the vehicle's age or how many owners it has had. Is a recall repair free if I bought my Ford used? + It is. Recalls follow the VIN, so the current owner gets the repair at no cost. What if the recall parts aren't available yet? + The lookup will show the remedy as not yet available. A second notice usually follows when parts are ready, and our service desk can tell you where things stand. Software Updates Can my Ford get software updates over the air? + Ford says every Ford it sells in North America today can receive over the air updates, and some vehicles have had the ability since the 2021 model year. How do I make sure my Ford installs updates? + Keep Automatic Software Updates turned on and set a Recurring Update Schedule in the Ford app or vehicle settings. Pick a time when the vehicle is parked. Where can I see what an update changed? + Ford's Software Updates page lists updates from the last 180 days with release notes. A message on the screen or in the Ford app usually confirms an install. Getting the Work Done Can a recall be fixed with a software update? + Software only recalls can be sent over the air when automatic updates are on. Recalls that need parts or hands on work still require a service visit. Can Ford Mobile Service do recall work at my house? + Recall work and software updates are on the Mobile Service list, depending on the repair, distance and availability. Call us with your VIN to check. How long does a recall repair take? + It varies by recall, from a quick software flash to a longer parts job. We'll give you a time estimate when you book. Scheduling and Visits How do I schedule a recall repair in Farmington? + Book on our Schedule Service page, in the Ford app, or by phone at 573-430-1693. Sam Scism Ford is at 5019 Flat River Road. Can you check for recalls during an oil change? + We check for open recalls and pending updates tied to your VIN on regular service visits, and let you know what it takes to get them done. Is a loaner available during recall work? + Loaner cars may be available depending on the work, and the courtesy shuttle and waiting lounge are there for shorter jobs. Set your update schedule Keep Automatic Software Updates on and pick an update time in the Ford app. Ford App Meet the service team See what the Sam Scism Ford service center handles. Service Center