Gravel Road Wear on Your Ford: What Farmington Owners Should Check

Service  |  Farmington, MO A Ford hybrid still has an engine that wants oil, tires that need rotating and brakes that need checking. What changes is how hard some of those parts work, plus a couple of pieces a gas Ford doesn't have. More hybrids roll into our service drive every year. Most are Ford Maverick pickups, along with a good number of F-150 PowerBoost trucks and Ford Escape Hybrid SUVs that have been commuting up US 67 for years. Owners usually start by asking whether a hybrid needs special care. Mostly it doesn't. A few parts behave differently, and knowing which ones keeps you from paying for work you don't need or skipping work you do. Quick answer: A Ford hybrid gets most of the same maintenance as a gas Ford: oil changes when the oil life monitor calls for them, tire rotations, filters, fluids and inspections. Regenerative braking means the brake pads often wear slower, but the brakes still need regular checks for rust, the 12 volt battery still needs testing, and Ford covers hybrid unique components for 8 years or 100,000 miles, whichever comes first. Hybrid parts coverage 8 years or 100,000 miles, per Ford Oil changes Still needed, per the oil life monitor Brakes Regen does much of the slowing In this post What stays the same Regenerative braking and brake wear The 12 volt battery Hybrid battery coverage and cooling How a hybrid visit works Is Maintaining a Ford Hybrid Different From a Gas Ford? Less than people expect. The Ford Maverick Hybrid pairs a 2.5L gas engine with electric motors and a power split electronic CVT. The F-150 PowerBoost pairs a V6 with an electric motor. Either way, there's a regular engine under the hood doing a lot of the work. That engine runs on oil, and the Intelligent Oil Life Monitor still decides when it's due. It may run fewer hours than a gas engine on the same trip, but oil also ages with time, so the once a year minimum still matters for a hybrid that mostly runs errands around Farmington. Same as any Ford: oil and filter, tire rotation, engine and cabin air filters, wipers, lights, fluid checks and a multi point inspection. Different on a hybrid: how the brakes wear, how the 12 volt battery is used, extra cooling for hybrid parts and a longer warranty on the hybrid system. Your Owner's Manual lists the schedule for your exact powertrain, and the Ford app shows reminders tied to your VIN. Why Do Brakes Wear Differently on a Ford Hybrid? When you lift off the gas or press lightly on the pedal, a Ford hybrid uses its electric motor as a generator. That slows the vehicle and puts energy back into the battery. Ford calls it regenerative braking, and it handles a big share of everyday stops. The friction brakes still do the hard stops, but they work a lot less in town. Pads often last longer as a result. The catch is that brakes used gently don't get hot enough to dry out, and moisture can let rust build on rotors, caliper slides and the pads themselves. Pads that look thick can still hide rusty slides on a hybrid that rarely brakes hard. That matters around here. Winter roads in St. Francois County get treated, spring stays wet, and that's how sticky hardware starts. Have the brakes inspected on schedule, not only when they squeal. Hybrid brake systems are also more complex to work on. Some keep the system pressurized and need a specific procedure before anyone touches the pads. That's a job for technicians trained on the system. Pads that look thick can still hide rusty slides on a hybrid that rarely brakes hard. What Does the 12 Volt Battery Do in a Ford Hybrid? A Ford hybrid carries two batteries. The big high voltage pack drives the motors. A regular 12 volt battery powers the computers, lights and accessories, and it's what wakes the system up and connects the high voltage side when you press the start button. So if the 12 volt battery goes flat, the vehicle won't power up, even with a full hybrid battery. Owners are sometimes surprised by that the first time. Short trips, long stretches parked and hot summers all wear on it, the same as in a gas car. Ask for a battery test at oil change visits, and especially before the first cold snap in November. Jump starting procedures differ by model, so check the Owner's Manual before hooking up cables. Do not wait on these Brake warning light or a change in pedal feel. Some variation is normal as regen and friction braking blend, but a warning light or a soft or hard pedal needs a look now. Grinding or pulling to one side. Rust on rotors or a sticking caliper is common on lightly used hybrid brakes. Slow wake up or electrical glitches. A weak 12 volt battery often shows up first as odd electrical behavior. Hybrid system warning messages. Book a scan rather than waiting to see if it clears. How Is a Ford Hybrid Battery Covered and Kept Cool? Ford's warranty treats hybrid parts separately. Hybrid and electric unique components, including the high voltage battery, are covered for 8 years or 100,000 miles, whichever comes first. That runs longer than the 3 year or 36,000 mile New Vehicle Limited Warranty and the 5 year or 60,000 mile powertrain coverage. Your Warranty Guide lists exactly which parts count. Heat is the other thing hybrid parts care about. The battery and the power electronics have their own cooling, and the setup varies by model. Some use a separate coolant loop with its own reservoir. A technician checks it during inspections, and the Owner's Manual lists any service interval. Farmington driver tip August afternoons in Farmington can climb into the 90s, and a Maverick Hybrid towing a small trailer to Big River or Lake Wappapello asks a lot of its cooling. Have coolant levels checked before the trip, and keep the grille and radiator clear of grass and bugs. Schedule Service See Service Specials What Happens When You Bring Your Ford Hybrid to Sam Scism Ford? 1 Book it your way Schedule online, in the Ford app or by calling 573-430-1693. Mention any warning messages or changes in brake feel. 2 Routine service first Oil and filter when due, tire rotation and the multi point inspection, the same as any Ford. 3 Hybrid checks Ford trained technicians check brake condition with an eye for rust, test the 12 volt battery and look over the hybrid cooling system. 4 Clear answers We'll tell you what's due now, what can wait and whether anything falls under Ford's hybrid coverage. Routine jobs like oil changes, tire rotations, battery work and wipers can also come to you. Ford Mobile Service handles those at your home or work, depending on distance and availability. The service desk is open 8:00 AM to 5:00 PM Monday through Friday, closed noon to 1:00 PM. Genuine Ford and Motorcraft parts go into every repair. Book it your way Schedule online, in the Ford app, or by phone at 573-430-1693. For oil changes, batteries and other routine work at your home or office, ask about Ford Mobile Service. Hybrid Basics Does a Ford hybrid still need oil changes? + It does, because the gas engine still uses oil. Follow the Intelligent Oil Life Monitor, and plan on at least one change a year even if you drive little. Is the F-150 PowerBoost serviced like a regular F-150? + Most items match a gas F-150, including oil, filters, tires and inspections. The hybrid system adds checks on cooling, brakes and the 12 volt battery. Where can I find the maintenance schedule for my Ford hybrid? + Your Owner's Manual lists it by powertrain, and the Ford app shows reminders for your VIN. Brakes and Regen Why does my hybrid's brake pedal feel different sometimes? + The system blends regenerative and friction braking, so feel can vary a little from stop to stop. A warning light or a sudden change in the pedal is a reason to come in. Do brake pads last longer on a Ford hybrid? + They often do, since regenerative braking handles much of the slowing. Life still depends on how and where you drive. Can rust affect hybrid brakes? + Light use lets moisture sit, so rotors, pads and caliper slides can corrode. Regular inspections catch it before it causes noise or uneven wear. The 12 Volt Battery Why won't my hybrid start if the big battery is charged? + The 12 volt battery has to wake the computers and connect the hybrid battery first. If it's dead, the system can't power up. Can I jump start a Ford hybrid? + Many can be jumped through the 12 volt system, but the steps vary by model. Follow the Owner's Manual for yours. Can Ford Mobile Service replace my 12 volt battery? + Battery service is on the Ford Mobile Service list, depending on distance and availability. Call 573-430-1693 to check your address. Warranty and Hybrid Battery How long is the Ford hybrid battery warranty? + Ford covers hybrid and electric unique components for 8 years or 100,000 miles, whichever comes first. Check your Warranty Guide for the full parts list. Does the hybrid system need its own coolant service? + Some Ford hybrids have a separate cooling loop for hybrid parts. Your Owner's Manual lists any interval, and we check it during inspections. Does Warranty Forever apply to Ford hybrids? + Warranty Forever covers listed engine, transmission and drive axle parts on vehicles sold with it at Sam Scism Ford, with maintenance and record requirements. Ask us how it works alongside Ford's hybrid coverage. Service at Sam Scism Ford Do your technicians work on Ford hybrids? + Our Ford trained technicians service the Maverick Hybrid, F-150 PowerBoost and Escape Hybrid using genuine Ford and Motorcraft parts. How do I book hybrid service in Farmington? + Use the Schedule Service page, the Ford app or call 573-430-1693. We're at 5019 Flat River Road. Can I wait while my hybrid is serviced? + The lounge has Wi-Fi, coffee and TV, and a courtesy shuttle is available. Loaner cars may be offered depending on the work. Order genuine hybrid parts Get genuine Ford and Motorcraft filters and fluids for your hybrid. Order Parts Meet the service team See what the Sam Scism Ford service center handles. Service Center

Service  |  Farmington, MO A Power Stroke will pull a gooseneck all day in July heat, but it asks for a few things a gas truck never does. Keep the diesel side of the checklist straight and the truck stays ready to work. Most of the diesel Super Duty trucks we see at Sam Scism Ford earn their keep. They haul hay out past Fredericktown, pull campers down to Clearwater Lake and drag equipment trailers up and down US 67 five days a week. The 6.7L Power Stroke V8 handles that kind of life well. It also comes with a short list of diesel only chores: diesel exhaust fluid, two fuel filters and a water separator, and an exhaust filter that has to clean itself. Skip those and the truck lets you know, usually at a bad time. Quick answer: A Ford Super Duty with the Power Stroke diesel needs DEF kept filled, the fuel water separator drained at every oil change or at least monthly per Ford, fuel filters replaced on the schedule in your Owner's Manual, and oil changed when the oil life monitor calls for it. Ford counts heavy towing, long idling and dusty roads as special operating conditions, so a Super Duty that works hard all summer should be serviced on the tougher schedule. Water separator Drain every oil change or monthly, per Ford Oil changes When the oil life monitor calls for it Tougher schedule Towing, long idling, dusty gravel roads In this post Keeping DEF filled and fresh Fuel filters and the water separator Oil changes and exhaust filter regen Towing in summer heat How a diesel visit works How Should You Handle DEF in a Ford Super Duty? Diesel exhaust fluid is a mix of urea and purified water. It gets sprayed into the exhaust, where it breaks down nitrogen oxides before they leave the tailpipe. It doesn't touch the engine or the fuel, and it goes in its own tank behind the blue cap. How fast you use it depends on how hard the truck works. A Super Duty pulling a loaded trailer burns more diesel and more DEF than one cruising empty. The cluster shows the DEF level and warns you as it drops, and the easy habit is to add some every time you fill up on fuel. Don't let it run dry. On trucks built under the emissions rules of the last several years, an empty DEF tank can put the engine into reduced power. The EPA has been revising how those limits work, but a working truck can't afford to find out on a gravel road with a trailer behind it. Summer is the season people forget about DEF storage. It lasts longest somewhere around 23 to 77 degrees, sealed and out of direct sun. A jug riding in the bed all July or sitting in a hot machine shed loses shelf life fast. Buy it in amounts you'll use, keep the cap tight and use fluid that meets the ISO 22241 standard, which Motorcraft DEF does. Why Do Fuel Filters and the Water Separator Matter on a Power Stroke Diesel? Diesel fuel does more than burn. It lubricates the high pressure fuel pump and the injectors on its way through. Ford's own parts guidance says water or dirt in the fuel can leave those parts under lubricated and lead to pump and injector failure. On a diesel, clean fuel is cheap insurance for the parts that cost the most to replace. That's why a 2017 or newer 6.7L Super Duty filters fuel twice. One filter sits on the engine. The other lives in the fuel conditioning module under the truck, which also holds the water separator. How often should the water separator be drained? Ford recommends draining it at every oil change or at least once a month, and right away if the Water in Fuel warning comes on. Humid Missouri summers and storage tanks at the farm can both put moisture in diesel, so this isn't a step to skip. How often do the fuel filters get replaced? Your Owner's Manual has the interval for your truck and model year. Ford ties it to the special operating conditions schedule when you tow a lot, idle for long stretches or run biodiesel blends, so a hard working truck will come due sooner. We use Motorcraft filters, which Ford builds with a water separating outer wrap. On a diesel, clean fuel is cheap insurance for the parts that cost the most to replace. How Do Oil Changes and Regeneration Work on a Ford Super Duty Diesel? Oil service on the 6.7L Power Stroke is set by the truck. The Intelligent Oil Life Monitor watches load, temperature, idle time and miles, then tells you when it's due. Towing and idling pull that date in, so don't be surprised if a summer of hauling brings the message up early. Use oil that meets the diesel specification in your Owner's Manual. Our technicians use oil that meets that spec with a Motorcraft filter and reset the monitor before the truck leaves. The exhaust filter is the other piece. It traps soot, and the truck burns that soot off on its own in a process called regeneration. Ford's owner information says it works more efficiently at a steady speed above about 30 mph, so regular highway miles help it finish. Trucks that spend most of their life idling at a job site or creeping around a farm have a harder time. Ford has published guidance for those trucks, which can see frequent regen attempts that don't complete and a Drive to Clean message. Many newer Super Duty models also let you start a parked regeneration from the cluster when the truck asks for one. Farmington driver tip If your truck lives on short runs between the house, the barn and town, give it a steady highway stretch every so often. A run up US 67 toward Festus or out MO 32 toward Ste. Genevieve at a constant speed gives a regeneration time to finish. Does Towing in a Missouri Summer Count as Severe Duty for a Ford Super Duty? It does. Ford's special operating conditions list includes extensive towing, long idling, extended low speed driving and dusty or off road use. A Super Duty that pulls a camper on weekends and hauls feed during the week checks most of those boxes, and July heat adds to the load on the cooling system. Before a long tow in hot weather, have the coolant level and condition checked, along with belts, hoses and the radiator and intercooler fins. Dust off county gravel clogs air filters faster than you'd think, and a restricted filter makes the engine work harder when it's already hot. Do not wait on these Water in Fuel warning. Drain the separator right away or bring the truck in. Running water through the fuel system risks the pump and injectors. Low DEF or DEF system messages. Add fluid or book a visit before the truck limits power. Exhaust filter or Drive to Clean messages that keep coming back. Repeated messages after highway driving point to a problem the technician needs to scan. Rising temperature while towing. Ease off, pull over safely if it climbs, and have the cooling system checked before the next trip. Schedule Service See Service Specials What Happens When You Bring Your Ford Super Duty to Sam Scism Ford? 1 Book it and tell us how the truck works Schedule online, in the Ford app or at 573-430-1693. Let us know if you tow, how often it idles and any messages you've seen. 2 Ford trained technicians check the diesel systems Oil and filter when due, the water separator, fuel filters by schedule, DEF level and any stored codes or regeneration history. 3 Multi point inspection Brakes, tires, cooling system, belts, hoses and the air filter all get a look, which matters more on a truck that tows. 4 Plain talk about what's next You'll leave knowing what was done and what's coming due, so you can plan service around harvest or a long trip. Service hours are 8:00 AM to 5:00 PM Monday through Friday, with the desk closed from noon to 1:00 PM. The lounge has Wi-Fi and coffee, and the courtesy shuttle can run you home or to work. Records matter on a diesel. Ford covers the Power Stroke engine for 5 years or 100,000 miles, whichever comes first, and every new Super Duty sold at Sam Scism Ford comes with Warranty Forever, which asks you to keep up the customary maintenance and hold on to the paperwork. Book it your way Schedule online, in the Ford app, or by phone at 573-430-1693. Ask how Warranty Forever covers listed engine, transmission and drive axle parts when you keep up the maintenance. DEF Questions How often do I need to add DEF to my Super Duty? + It depends on how much fuel you burn, so heavy towing uses it faster. Most owners add some at fuel stops and watch the level on the cluster. Can I buy DEF anywhere? + Any DEF that meets the ISO 22241 standard will do, and Motorcraft DEF meets it. Check that the container is sealed and not past its date. Where should I keep spare DEF at home? + Somewhere shaded and fairly cool, sealed, and not in the truck bed through summer. Heat shortens its shelf life. Fuel and Filters What does the Water in Fuel light mean? + The water separator has collected enough water that it needs to be drained. Ford says to drain it right away when that warning shows. How often should the fuel filters be changed on a 6.7L Power Stroke? + Follow the interval in your Owner's Manual for your model year. Towing, long idling and biodiesel use put you on the special operating conditions schedule, which comes due sooner. Why does Sam Scism Ford use Motorcraft fuel filters? + Ford designs them for the Power Stroke, including a water separating wrap and an air bleed feature. Fuel system parts cost too much to gamble on a filter. Oil and Regeneration How often does a Power Stroke diesel need an oil change? + The Intelligent Oil Life Monitor sets it based on how the truck is used. Expect it sooner during a summer of towing or a lot of idle time. Is it bad to let my diesel idle for a long time? + Ford lists extended idling as a special operating condition. Long idle periods also make it harder for the exhaust filter to finish cleaning itself. What should I do when an exhaust filter message comes on? + Follow the message, which often means a steady drive at highway speed or a parked regeneration if your truck offers it. If it keeps returning, book a visit. Towing and Heat Does towing change my Super Duty maintenance schedule? + Heavy or frequent towing moves you to Ford's special operating conditions schedule for many items. Your Owner's Manual shows which ones. What should be checked before a long summer tow? + Coolant, belts, hoses, the air filter, tires and brakes on the truck, plus trailer lights and tires. Book it a few days ahead so there's time to fix anything found. Do gravel roads affect a diesel? + Dusty roads clog the engine air filter faster, and Ford counts dusty driving as a tougher condition. Have the filter checked at each visit. Service and Coverage What factory warranty covers the Power Stroke engine? + Ford's Power Stroke Diesel coverage runs 5 years or 100,000 miles, whichever comes first. Your Warranty Guide lists the covered parts. Does Warranty Forever cover my diesel truck? + Warranty Forever covers listed engine, transmission and drive axle parts on vehicles sold with it at Sam Scism Ford, as long as you follow the customary maintenance and keep records. See the dealer for details. How do I book diesel service in Farmington? + Use the Schedule Service page, the Ford app or call 573-430-1693. The service center is at 5019 Flat River Road. Order diesel filters and fluids Get genuine Ford and Motorcraft filters and fluids for your Super Duty. Order Parts Meet the service team See what the Sam Scism Ford service center handles. Service Center

Service  |  Farmington, MO A recall letter is easy to miss, and some fixes now arrive over the air while the truck sits in the driveway. Learn how to check your Ford with the VIN and what to do with what you find. Plenty of open recalls aren't open because the owner ignored them. The letter went to an old address, or the truck changed hands twice, or the envelope got tossed with the junk mail. The owner never knew. Checking takes a couple of minutes and costs nothing. Newer Fords also get software updates over the air, and a few of those updates are recall fixes. Knowing how both pieces work keeps you from driving around with a problem Ford has already fixed. Quick answer: Enter your 17 character VIN in Ford's recall lookup on the Ford owner support site or in NHTSA's free recall lookup, which shows unrepaired recalls from at least the past 15 years. Safety recall repairs are done free at a Ford dealer no matter how old the vehicle is or how many owners it has had. Many current Fords also receive software updates over the air, and keeping Automatic Software Updates turned on lets some software recall fixes install without a shop visit. What you need Your 17 character VIN Recall repair cost No charge at a Ford dealer Software updates Over the air on current Fords, or at the dealer In this post Finding your VIN Checking for recalls Over the air updates Getting recalls fixed Used vehicles Where Do You Find Your Ford's VIN? Every recall check starts with the vehicle identification number, a 17 character code unique to your vehicle. Recalls are tied to VINs, not just to a model and year, because a recall may cover trucks built at one plant during a certain stretch of weeks. Windshield: look through the glass at the lower corner on the driver side. Door jamb: open the driver door and check the sticker on the frame. Paperwork: your registration and insurance card both list it. Snap a photo of it with your phone. You'll use it for recall checks, insurance calls and parts orders, and it saves walking out to the driveway every time. How Do You Check a Ford for Open Recalls? There are two good places to look, and both are free. 1 Ford's owner support site Ford's support site has a recall lookup. Type in your VIN and it shows any open Ford recalls for that vehicle. 2 NHTSA's recall lookup The National Highway Traffic Safety Administration runs a free VIN search on its website. It shows unrepaired safety recalls from at least the past 15 calendar years and covers the major automakers, so it works for every vehicle in your driveway, Ford or not. 3 Call the service desk If you'd rather skip the websites, call us at 573-430-1693 with your VIN. We can look up open recalls for your Ford and tell you what each one involves. Sometimes a recall is announced before the repair parts are ready. The lookup will show the recall as open with the remedy not yet available. Owners typically get a second notice when parts are ready, and you can call ahead to ask where things stand. Act on these right away Park outside or do not drive notices. If a recall letter or lookup tells you to park outside or stop driving the vehicle, follow it and call us to arrange the repair. Recalls tied to brakes, steering or airbags. Don't wait for your next oil change. Book a visit as soon as the remedy is available. Warning lights that match the recall. A new warning message on a vehicle with an open recall is a reason to come in now, not later. How Do Ford Over the Air Software Updates Work? Ford says every Ford and Lincoln it sells in North America today can receive over the air updates, and some vehicles have had the ability since the 2021 model year. Ford's support pages call these Ford Power-Up software updates. They arrive through the vehicle's built in cellular connection, so no cable and no shop visit. Updates go out in waves, and timing depends on the year, model and trim. Some add features or improve how things work. Others are behind the scenes fixes. When one installs, you'll usually get a message on the center screen or in the Ford app. Settings that help Automatic Software Updates is on by default. Leave it that way and set a Recurring Update Schedule in the Ford app or the vehicle settings menu, since some updates need the vehicle parked and off for a little while. Ford suggests a time you won't need it, like 1 a.m. Monday through Thursday. Ford's Software Updates page on its website lists updates sent in the last 180 days along with release notes. It's a quick way to see what changed after you notice a new message on the screen. Farmington driver tip Trucks that live in a metal pole barn or a shop building out in the county sometimes have weak cell signal, and updates can stall. If the Ford app keeps showing an update waiting, pull the truck outside overnight on your scheduled update night or let us know at your next visit. Checking takes a couple of minutes and costs nothing. Can a Recall Be Fixed Over the Air, or Do You Need the Dealer? It depends on the recall. When the fix is software only, Ford can send it over the air to vehicles with Automatic Software Updates turned on and a schedule set. If you haven't accepted the update, or the vehicle has trouble connecting, the dealer can install it. Recalls that need a new part, an inspection or hands on work still require a service visit. Those repairs are done at no cost to you. Safety recall work is free at a Ford dealer regardless of the vehicle's age or how many owners it has had. Schedule Recall Service Ford Mobile Service Letting the work come to you Some recall work doesn't need a trip to Flat River Road. Ford Mobile Service lists recall work and software updates among the jobs its technicians can do at your home or job site, depending on the repair, distance and availability. Ask when you call and we'll tell you whether your recall qualifies. Should You Check Recalls on a Used Ford? Every time. Recalls follow the VIN, not the owner, and the original letter almost certainly went to someone else. A used truck bought from a neighbor in Bonne Terre or off a lot in another county can carry an open recall the seller never heard about. Run the VIN through both lookups before you buy, or right after. The repair is still free to you as the new owner. If you're shopping our used inventory, ask your salesperson to pull the recall status for any vehicle you're considering. Service hours are 8:00 AM to 5:00 PM Monday through Friday, with the desk closed from noon to 1:00 PM. The lounge has Wi-Fi and coffee, there's a courtesy shuttle, and loaner cars may be available depending on the work. Book it your way Schedule online, in the Ford app, or by phone at 573-430-1693. Ask whether your recall or software update can be handled by Ford Mobile Service at your home or job. Recall Lookups How do I check if my Ford has a recall? + Enter your 17 character VIN in Ford's recall lookup on its owner support site or in NHTSA's free recall search. You can also call the Sam Scism Ford service desk at 573-430-1693. How far back does the NHTSA recall lookup go? + It shows unrepaired safety recalls from at least the past 15 calendar years. Major automakers report to it, so it works for non Ford vehicles too. Why didn't I get a recall letter? + Letters go to the address on file, which may be an old one or a previous owner's. Checking by VIN a couple of times a year catches what the mail misses. Cost and Coverage Do I have to pay for a Ford recall repair? + Safety recall repairs are done at no charge at a Ford dealer. That holds no matter the vehicle's age or how many owners it has had. Is a recall repair free if I bought my Ford used? + It is. Recalls follow the VIN, so the current owner gets the repair at no cost. What if the recall parts aren't available yet? + The lookup will show the remedy as not yet available. A second notice usually follows when parts are ready, and our service desk can tell you where things stand. Software Updates Can my Ford get software updates over the air? + Ford says every Ford it sells in North America today can receive over the air updates, and some vehicles have had the ability since the 2021 model year. How do I make sure my Ford installs updates? + Keep Automatic Software Updates turned on and set a Recurring Update Schedule in the Ford app or vehicle settings. Pick a time when the vehicle is parked. Where can I see what an update changed? + Ford's Software Updates page lists updates from the last 180 days with release notes. A message on the screen or in the Ford app usually confirms an install. Getting the Work Done Can a recall be fixed with a software update? + Software only recalls can be sent over the air when automatic updates are on. Recalls that need parts or hands on work still require a service visit. Can Ford Mobile Service do recall work at my house? + Recall work and software updates are on the Mobile Service list, depending on the repair, distance and availability. Call us with your VIN to check. How long does a recall repair take? + It varies by recall, from a quick software flash to a longer parts job. We'll give you a time estimate when you book. Scheduling and Visits How do I schedule a recall repair in Farmington? + Book on our Schedule Service page, in the Ford app, or by phone at 573-430-1693. Sam Scism Ford is at 5019 Flat River Road. Can you check for recalls during an oil change? + We check for open recalls and pending updates tied to your VIN on regular service visits, and let you know what it takes to get them done. Is a loaner available during recall work? + Loaner cars may be available depending on the work, and the courtesy shuttle and waiting lounge are there for shorter jobs. Set your update schedule Keep Automatic Software Updates on and pick an update time in the Ford app. Ford App Meet the service team See what the Sam Scism Ford service center handles. Service Center