Ford Hybrid Maintenance: What Changes and What Doesn't

Service  |  Farmington, MO A Power Stroke will pull a gooseneck all day in July heat, but it asks for a few things a gas truck never does. Keep the diesel side of the checklist straight and the truck stays ready to work. Most of the diesel Super Duty trucks we see at Sam Scism Ford earn their keep. They haul hay out past Fredericktown, pull campers down to Clearwater Lake and drag equipment trailers up and down US 67 five days a week. The 6.7L Power Stroke V8 handles that kind of life well. It also comes with a short list of diesel only chores: diesel exhaust fluid, two fuel filters and a water separator, and an exhaust filter that has to clean itself. Skip those and the truck lets you know, usually at a bad time. Quick answer: A Ford Super Duty with the Power Stroke diesel needs DEF kept filled, the fuel water separator drained at every oil change or at least monthly per Ford, fuel filters replaced on the schedule in your Owner's Manual, and oil changed when the oil life monitor calls for it. Ford counts heavy towing, long idling and dusty roads as special operating conditions, so a Super Duty that works hard all summer should be serviced on the tougher schedule. Water separator Drain every oil change or monthly, per Ford Oil changes When the oil life monitor calls for it Tougher schedule Towing, long idling, dusty gravel roads In this post Keeping DEF filled and fresh Fuel filters and the water separator Oil changes and exhaust filter regen Towing in summer heat How a diesel visit works How Should You Handle DEF in a Ford Super Duty? Diesel exhaust fluid is a mix of urea and purified water. It gets sprayed into the exhaust, where it breaks down nitrogen oxides before they leave the tailpipe. It doesn't touch the engine or the fuel, and it goes in its own tank behind the blue cap. How fast you use it depends on how hard the truck works. A Super Duty pulling a loaded trailer burns more diesel and more DEF than one cruising empty. The cluster shows the DEF level and warns you as it drops, and the easy habit is to add some every time you fill up on fuel. Don't let it run dry. On trucks built under the emissions rules of the last several years, an empty DEF tank can put the engine into reduced power. The EPA has been revising how those limits work, but a working truck can't afford to find out on a gravel road with a trailer behind it. Summer is the season people forget about DEF storage. It lasts longest somewhere around 23 to 77 degrees, sealed and out of direct sun. A jug riding in the bed all July or sitting in a hot machine shed loses shelf life fast. Buy it in amounts you'll use, keep the cap tight and use fluid that meets the ISO 22241 standard, which Motorcraft DEF does. Why Do Fuel Filters and the Water Separator Matter on a Power Stroke Diesel? Diesel fuel does more than burn. It lubricates the high pressure fuel pump and the injectors on its way through. Ford's own parts guidance says water or dirt in the fuel can leave those parts under lubricated and lead to pump and injector failure. On a diesel, clean fuel is cheap insurance for the parts that cost the most to replace. That's why a 2017 or newer 6.7L Super Duty filters fuel twice. One filter sits on the engine. The other lives in the fuel conditioning module under the truck, which also holds the water separator. How often should the water separator be drained? Ford recommends draining it at every oil change or at least once a month, and right away if the Water in Fuel warning comes on. Humid Missouri summers and storage tanks at the farm can both put moisture in diesel, so this isn't a step to skip. How often do the fuel filters get replaced? Your Owner's Manual has the interval for your truck and model year. Ford ties it to the special operating conditions schedule when you tow a lot, idle for long stretches or run biodiesel blends, so a hard working truck will come due sooner. We use Motorcraft filters, which Ford builds with a water separating outer wrap. On a diesel, clean fuel is cheap insurance for the parts that cost the most to replace. How Do Oil Changes and Regeneration Work on a Ford Super Duty Diesel? Oil service on the 6.7L Power Stroke is set by the truck. The Intelligent Oil Life Monitor watches load, temperature, idle time and miles, then tells you when it's due. Towing and idling pull that date in, so don't be surprised if a summer of hauling brings the message up early. Use oil that meets the diesel specification in your Owner's Manual. Our technicians use oil that meets that spec with a Motorcraft filter and reset the monitor before the truck leaves. The exhaust filter is the other piece. It traps soot, and the truck burns that soot off on its own in a process called regeneration. Ford's owner information says it works more efficiently at a steady speed above about 30 mph, so regular highway miles help it finish. Trucks that spend most of their life idling at a job site or creeping around a farm have a harder time. Ford has published guidance for those trucks, which can see frequent regen attempts that don't complete and a Drive to Clean message. Many newer Super Duty models also let you start a parked regeneration from the cluster when the truck asks for one. Farmington driver tip If your truck lives on short runs between the house, the barn and town, give it a steady highway stretch every so often. A run up US 67 toward Festus or out MO 32 toward Ste. Genevieve at a constant speed gives a regeneration time to finish. Does Towing in a Missouri Summer Count as Severe Duty for a Ford Super Duty? It does. Ford's special operating conditions list includes extensive towing, long idling, extended low speed driving and dusty or off road use. A Super Duty that pulls a camper on weekends and hauls feed during the week checks most of those boxes, and July heat adds to the load on the cooling system. Before a long tow in hot weather, have the coolant level and condition checked, along with belts, hoses and the radiator and intercooler fins. Dust off county gravel clogs air filters faster than you'd think, and a restricted filter makes the engine work harder when it's already hot. Do not wait on these Water in Fuel warning. Drain the separator right away or bring the truck in. Running water through the fuel system risks the pump and injectors. Low DEF or DEF system messages. Add fluid or book a visit before the truck limits power. Exhaust filter or Drive to Clean messages that keep coming back. Repeated messages after highway driving point to a problem the technician needs to scan. Rising temperature while towing. Ease off, pull over safely if it climbs, and have the cooling system checked before the next trip. Schedule Service See Service Specials What Happens When You Bring Your Ford Super Duty to Sam Scism Ford? 1 Book it and tell us how the truck works Schedule online, in the Ford app or at 573-430-1693. Let us know if you tow, how often it idles and any messages you've seen. 2 Ford trained technicians check the diesel systems Oil and filter when due, the water separator, fuel filters by schedule, DEF level and any stored codes or regeneration history. 3 Multi point inspection Brakes, tires, cooling system, belts, hoses and the air filter all get a look, which matters more on a truck that tows. 4 Plain talk about what's next You'll leave knowing what was done and what's coming due, so you can plan service around harvest or a long trip. Service hours are 8:00 AM to 5:00 PM Monday through Friday, with the desk closed from noon to 1:00 PM. The lounge has Wi-Fi and coffee, and the courtesy shuttle can run you home or to work. Records matter on a diesel. Ford covers the Power Stroke engine for 5 years or 100,000 miles, whichever comes first, and every new Super Duty sold at Sam Scism Ford comes with Warranty Forever, which asks you to keep up the customary maintenance and hold on to the paperwork. Book it your way Schedule online, in the Ford app, or by phone at 573-430-1693. Ask how Warranty Forever covers listed engine, transmission and drive axle parts when you keep up the maintenance. DEF Questions How often do I need to add DEF to my Super Duty? + It depends on how much fuel you burn, so heavy towing uses it faster. Most owners add some at fuel stops and watch the level on the cluster. Can I buy DEF anywhere? + Any DEF that meets the ISO 22241 standard will do, and Motorcraft DEF meets it. Check that the container is sealed and not past its date. Where should I keep spare DEF at home? + Somewhere shaded and fairly cool, sealed, and not in the truck bed through summer. Heat shortens its shelf life. Fuel and Filters What does the Water in Fuel light mean? + The water separator has collected enough water that it needs to be drained. Ford says to drain it right away when that warning shows. How often should the fuel filters be changed on a 6.7L Power Stroke? + Follow the interval in your Owner's Manual for your model year. Towing, long idling and biodiesel use put you on the special operating conditions schedule, which comes due sooner. Why does Sam Scism Ford use Motorcraft fuel filters? + Ford designs them for the Power Stroke, including a water separating wrap and an air bleed feature. Fuel system parts cost too much to gamble on a filter. Oil and Regeneration How often does a Power Stroke diesel need an oil change? + The Intelligent Oil Life Monitor sets it based on how the truck is used. Expect it sooner during a summer of towing or a lot of idle time. Is it bad to let my diesel idle for a long time? + Ford lists extended idling as a special operating condition. Long idle periods also make it harder for the exhaust filter to finish cleaning itself. What should I do when an exhaust filter message comes on? + Follow the message, which often means a steady drive at highway speed or a parked regeneration if your truck offers it. If it keeps returning, book a visit. Towing and Heat Does towing change my Super Duty maintenance schedule? + Heavy or frequent towing moves you to Ford's special operating conditions schedule for many items. Your Owner's Manual shows which ones. What should be checked before a long summer tow? + Coolant, belts, hoses, the air filter, tires and brakes on the truck, plus trailer lights and tires. Book it a few days ahead so there's time to fix anything found. Do gravel roads affect a diesel? + Dusty roads clog the engine air filter faster, and Ford counts dusty driving as a tougher condition. Have the filter checked at each visit. Service and Coverage What factory warranty covers the Power Stroke engine? + Ford's Power Stroke Diesel coverage runs 5 years or 100,000 miles, whichever comes first. Your Warranty Guide lists the covered parts. Does Warranty Forever cover my diesel truck? + Warranty Forever covers listed engine, transmission and drive axle parts on vehicles sold with it at Sam Scism Ford, as long as you follow the customary maintenance and keep records. See the dealer for details. How do I book diesel service in Farmington? + Use the Schedule Service page, the Ford app or call 573-430-1693. The service center is at 5019 Flat River Road. Order diesel filters and fluids Get genuine Ford and Motorcraft filters and fluids for your Super Duty. Order Parts Meet the service team See what the Sam Scism Ford service center handles. Service Center

Service  |  Farmington, MO Gravel county roads are part of life around Farmington. They are also hard on filters, front end parts, tires and paint, and Ford's own schedule treats them as a tougher kind of driving. If you live off a county road in St. Francois County, you already know the routine. Dust hangs in the air behind every truck in July, and the washboard stretches rattle the change in your cup holder. All of that adds up on a vehicle. Ford's maintenance schedule has a separate section for vehicles driven mainly on unpaved or dusty roads, and plenty of Fords around Farmington, Bonne Terre and Fredericktown fit that description. This post covers what that section asks for and what our technicians look at when a gravel road Ford comes in. Quick answer: Ford's Owner's Manuals list dusty or sandy conditions, meaning mostly unpaved or dusty roads, as a special operating condition. That calls for more frequent cabin and engine air filter checks, regular inspection of wheels and related parts for noise, wear or looseness, more frequent tire rotation and tread checks, and oil changes sooner than the normal schedule. Engine air filter Ford range of 15,000 to 30,000 miles, sooner on dirt roads Cabin air filter Check often and replace as needed on dusty roads Your exact schedule Owner's Manual and the Ford app In this post Why gravel is hard on a Ford Ford's dusty conditions schedule Engine and cabin air filters Suspension, steering and tires Paint and underbody How a visit works Why Are Gravel and Dirt Roads Hard on a Ford? Three things happen on gravel that don't happen on pavement. Fine dust gets pulled into the engine intake and the cabin vents. Loose rock gets thrown up at the paint, the glass and everything underneath. And the constant small hits from washboard and potholes travel up through the tires into the suspension and steering. None of it breaks a Ford in a week. It just wears parts faster than the normal schedule assumes, which is why Ford writes a separate set of recommendations for it. What Does Ford's Dusty Conditions Schedule Call For? In the scheduled maintenance section of your Owner's Manual, Ford lists special operating conditions such as towing, extensive idling and dusty or sandy driving. The dusty or sandy table is meant for vehicles driven mainly on unpaved or dusty roads. In the Ford manuals we've checked, it lists these items: Cabin air filter: inspect frequently and replace as needed. Engine air filter: inspect on a shorter interval and replace as required. Wheels and related components: inspect for abnormal noise, wear, looseness or drag. Tires: rotate, inspect for wear and measure tread depth more often. Engine oil and filter: change sooner than the normal schedule. The exact mileage for each item varies by model and engine, so look up your own vehicle in the Owner's Manual or the Ford app. When you book with us, mention that you drive gravel most days and the advisor will set up the visit around the dusty schedule. None of it breaks a Ford in a week. It just wears parts faster than the normal schedule assumes. How Often Should You Change Air Filters on Gravel Roads? Ford's general guidance for the engine air filter is every 15,000 to 30,000 miles depending on the model. Ford also says to change it sooner if you drive on dirt roads or in very dusty conditions, or any time you see dirt and debris in the filter. On a truck that runs a gravel road twice a day, sooner is the normal case. A clogged engine air filter makes the engine work harder for the air it needs. The cabin air filter is the one you notice yourself. When it fills with dust, the AC and heat push less air, the windows fog more easily, and the cabin smells musty after a rain. Farmington driver tip Have both filters looked at in early summer and again in the fall. July and August on dry county roads load a filter quickly, and fall harvest on the farm roads around Perryville kicks up even more dust. Filters are quick to check during any oil change or multi point inspection, so there is no reason to guess. If you'd rather do it yourself, our parts department can get the right genuine Ford or Motorcraft filter for your VIN through Order Parts. What Suspension, Steering and Tire Checks Matter Most? Washboard gravel shakes the front end thousands of times a mile. Over time that shows up in ball joints, tie rod ends, wheel bearings, shocks and the rubber boots that keep dirt out of joints. That is why Ford's dusty table calls for checking wheels and related components for noise, wear, looseness and drag. Tires take the first hit. Sharp, broken gravel can cut tread and sidewalls, and a rock wedged in the tread can work its way in. Rotating on the dusty schedule keeps wear even, and a technician measuring tread depth will spot a cut before it becomes a flat on MO 32. Do not wait on these Clunks over bumps. A knock or clunk from the front end on rough roads can point to worn ball joints, tie rod ends or sway bar links. Have it inspected soon. Steering wander or a loose feel. If the wheel feels vague or the truck drifts on a straight road, worn steering parts may be the cause, and that affects control. Humming that changes with speed. A growl or hum that gets louder as you speed up can be a wheel bearing on its way out. Cut or bulging sidewall. A sidewall bulge or deep cut means the tire can fail suddenly. Switch to the spare and get it replaced. Schedule Service See Service Specials How Do You Protect Paint and the Underbody From Gravel? Rock chips are part of the deal on gravel, but you can keep them from turning into rust. Touch up chips on the hood, rocker panels and behind the wheels before moisture gets under the paint. Keeping some distance from the truck ahead cuts down on thrown rocks more than anything else you can do. Underneath, dust and mud pack into frame rails, around brake lines and around the fuel tank shield. Mud holds moisture against metal. A rinse of the underbody and wheel wells every few weeks in summer, and after any muddy stretch, keeps it from building up. In winter the same rinse washes off road treatment. When your Ford is on the lift for service, ask the technician to take a look underneath for packed mud, damaged shields or a brake line that took a rock. It takes a couple of minutes and catches problems you'd never see from the driveway. What Happens When You Bring a Gravel Road Ford to Sam Scism Ford? Tell the advisor how you drive. A truck that sees gravel every day gets a different conversation than one that lives on US 67. Our Ford trained technicians check the filters, rotate the tires, look over the suspension and steering, and give you a straight rundown of what is worn and what can wait. Service hours are Monday through Friday, 8:00 AM to 5:00 PM, closed noon to 1:00 PM. The lounge has Wi-Fi and coffee, there's a courtesy shuttle, and loaner cars may be available depending on the work. Keep your receipts, because records of the customary maintenance are what keep Warranty Forever in force on vehicles that have it. Book it your way Schedule online, in the Ford app, or by phone at 573-430-1693. For filters, fluids and tire rotations, ask whether Ford Mobile Service can come to you. Ford's Dusty Conditions Schedule Does driving on gravel roads count as severe service for a Ford? + Ford lists dusty or sandy conditions as a special operating condition for vehicles driven mainly on unpaved or dusty roads. That table calls for more frequent filter, tire, wheel and oil service than the normal schedule. Where do I find the dusty conditions schedule for my Ford? + It is in the scheduled maintenance section of your Owner's Manual under special operating conditions. The Ford app also shows maintenance reminders for your vehicle. Should I change my oil more often on dirt roads? + Ford's dusty conditions table calls for oil and filter changes sooner than the normal interval. Your manual gives the exact mileage for your engine. Air and Cabin Filters How often should I replace my Ford engine air filter? + Ford's general range is every 15,000 to 30,000 miles depending on the model. Change it sooner if you drive dirt roads or see dirt and debris in the filter. What are the signs of a dirty cabin air filter? + Weak airflow from the vents, windows that fog easily and a musty smell when the AC first comes on are the usual clues. Can I replace my own Ford air filters? + On many Fords the engine and cabin filters are owner serviceable, and the steps are in your manual. Our parts department can match the right filter to your VIN. Suspension, Steering and Tires What front end parts wear faster on gravel? + Ball joints, tie rod ends, wheel bearings, shocks and the rubber boots that protect joints all take extra punishment from washboard roads. How often should tires be rotated on a gravel road Ford? + Ford's dusty table calls for more frequent rotation along with tread depth checks. Follow the mileage in your manual or let us set it up at each visit. Is a clunk over bumps something to worry about? + A front end clunk often points to worn suspension or steering parts. Get it inspected soon, since those parts affect how the vehicle steers and stops. Paint and Underbody How do I keep rock chips from rusting? + Touch up chips before moisture gets under the paint, and focus on the hood, rockers and the areas behind the wheels. Should I wash the underside of my truck? + Rinsing the underbody and wheel wells every few weeks in summer and after muddy drives keeps packed mud from holding moisture against metal. Can you check the underbody during service? + Ask while your Ford is on the lift and the technician can look for packed mud, damaged shields or a brake line that took a hit. Scheduling and Coverage How do I book service at Sam Scism Ford? + Schedule online, in the Ford app, or call 573-430-1693. We are at 5019 Flat River Road in Farmington. Can Ford Mobile Service change filters at my house? + Ford Mobile Service lists fluids and filters, tire rotations and diagnostic scans among its jobs, depending on distance and availability. Call the service desk to see what fits your address. Does gravel road driving affect Warranty Forever? + Warranty Forever asks you to follow the customary maintenance in your agreement and keep records. Driving gravel makes on time service even more important, so keep every receipt. Filters for gravel roads Order genuine Ford and Motorcraft engine and cabin air filters. Order Parts Meet the service team See what the Sam Scism Ford service center handles. Service Center

Service  |  Farmington, MO A recall letter is easy to miss, and some fixes now arrive over the air while the truck sits in the driveway. Learn how to check your Ford with the VIN and what to do with what you find. Plenty of open recalls aren't open because the owner ignored them. The letter went to an old address, or the truck changed hands twice, or the envelope got tossed with the junk mail. The owner never knew. Checking takes a couple of minutes and costs nothing. Newer Fords also get software updates over the air, and a few of those updates are recall fixes. Knowing how both pieces work keeps you from driving around with a problem Ford has already fixed. Quick answer: Enter your 17 character VIN in Ford's recall lookup on the Ford owner support site or in NHTSA's free recall lookup, which shows unrepaired recalls from at least the past 15 years. Safety recall repairs are done free at a Ford dealer no matter how old the vehicle is or how many owners it has had. Many current Fords also receive software updates over the air, and keeping Automatic Software Updates turned on lets some software recall fixes install without a shop visit. What you need Your 17 character VIN Recall repair cost No charge at a Ford dealer Software updates Over the air on current Fords, or at the dealer In this post Finding your VIN Checking for recalls Over the air updates Getting recalls fixed Used vehicles Where Do You Find Your Ford's VIN? Every recall check starts with the vehicle identification number, a 17 character code unique to your vehicle. Recalls are tied to VINs, not just to a model and year, because a recall may cover trucks built at one plant during a certain stretch of weeks. Windshield: look through the glass at the lower corner on the driver side. Door jamb: open the driver door and check the sticker on the frame. Paperwork: your registration and insurance card both list it. Snap a photo of it with your phone. You'll use it for recall checks, insurance calls and parts orders, and it saves walking out to the driveway every time. How Do You Check a Ford for Open Recalls? There are two good places to look, and both are free. 1 Ford's owner support site Ford's support site has a recall lookup. Type in your VIN and it shows any open Ford recalls for that vehicle. 2 NHTSA's recall lookup The National Highway Traffic Safety Administration runs a free VIN search on its website. It shows unrepaired safety recalls from at least the past 15 calendar years and covers the major automakers, so it works for every vehicle in your driveway, Ford or not. 3 Call the service desk If you'd rather skip the websites, call us at 573-430-1693 with your VIN. We can look up open recalls for your Ford and tell you what each one involves. Sometimes a recall is announced before the repair parts are ready. The lookup will show the recall as open with the remedy not yet available. Owners typically get a second notice when parts are ready, and you can call ahead to ask where things stand. Act on these right away Park outside or do not drive notices. If a recall letter or lookup tells you to park outside or stop driving the vehicle, follow it and call us to arrange the repair. Recalls tied to brakes, steering or airbags. Don't wait for your next oil change. Book a visit as soon as the remedy is available. Warning lights that match the recall. A new warning message on a vehicle with an open recall is a reason to come in now, not later. How Do Ford Over the Air Software Updates Work? Ford says every Ford and Lincoln it sells in North America today can receive over the air updates, and some vehicles have had the ability since the 2021 model year. Ford's support pages call these Ford Power-Up software updates. They arrive through the vehicle's built in cellular connection, so no cable and no shop visit. Updates go out in waves, and timing depends on the year, model and trim. Some add features or improve how things work. Others are behind the scenes fixes. When one installs, you'll usually get a message on the center screen or in the Ford app. Settings that help Automatic Software Updates is on by default. Leave it that way and set a Recurring Update Schedule in the Ford app or the vehicle settings menu, since some updates need the vehicle parked and off for a little while. Ford suggests a time you won't need it, like 1 a.m. Monday through Thursday. Ford's Software Updates page on its website lists updates sent in the last 180 days along with release notes. It's a quick way to see what changed after you notice a new message on the screen. Farmington driver tip Trucks that live in a metal pole barn or a shop building out in the county sometimes have weak cell signal, and updates can stall. If the Ford app keeps showing an update waiting, pull the truck outside overnight on your scheduled update night or let us know at your next visit. Checking takes a couple of minutes and costs nothing. Can a Recall Be Fixed Over the Air, or Do You Need the Dealer? It depends on the recall. When the fix is software only, Ford can send it over the air to vehicles with Automatic Software Updates turned on and a schedule set. If you haven't accepted the update, or the vehicle has trouble connecting, the dealer can install it. Recalls that need a new part, an inspection or hands on work still require a service visit. Those repairs are done at no cost to you. Safety recall work is free at a Ford dealer regardless of the vehicle's age or how many owners it has had. Schedule Recall Service Ford Mobile Service Letting the work come to you Some recall work doesn't need a trip to Flat River Road. Ford Mobile Service lists recall work and software updates among the jobs its technicians can do at your home or job site, depending on the repair, distance and availability. Ask when you call and we'll tell you whether your recall qualifies. Should You Check Recalls on a Used Ford? Every time. Recalls follow the VIN, not the owner, and the original letter almost certainly went to someone else. A used truck bought from a neighbor in Bonne Terre or off a lot in another county can carry an open recall the seller never heard about. Run the VIN through both lookups before you buy, or right after. The repair is still free to you as the new owner. If you're shopping our used inventory, ask your salesperson to pull the recall status for any vehicle you're considering. Service hours are 8:00 AM to 5:00 PM Monday through Friday, with the desk closed from noon to 1:00 PM. The lounge has Wi-Fi and coffee, there's a courtesy shuttle, and loaner cars may be available depending on the work. Book it your way Schedule online, in the Ford app, or by phone at 573-430-1693. Ask whether your recall or software update can be handled by Ford Mobile Service at your home or job. Recall Lookups How do I check if my Ford has a recall? + Enter your 17 character VIN in Ford's recall lookup on its owner support site or in NHTSA's free recall search. You can also call the Sam Scism Ford service desk at 573-430-1693. How far back does the NHTSA recall lookup go? + It shows unrepaired safety recalls from at least the past 15 calendar years. Major automakers report to it, so it works for non Ford vehicles too. Why didn't I get a recall letter? + Letters go to the address on file, which may be an old one or a previous owner's. Checking by VIN a couple of times a year catches what the mail misses. Cost and Coverage Do I have to pay for a Ford recall repair? + Safety recall repairs are done at no charge at a Ford dealer. That holds no matter the vehicle's age or how many owners it has had. Is a recall repair free if I bought my Ford used? + It is. Recalls follow the VIN, so the current owner gets the repair at no cost. What if the recall parts aren't available yet? + The lookup will show the remedy as not yet available. A second notice usually follows when parts are ready, and our service desk can tell you where things stand. Software Updates Can my Ford get software updates over the air? + Ford says every Ford it sells in North America today can receive over the air updates, and some vehicles have had the ability since the 2021 model year. How do I make sure my Ford installs updates? + Keep Automatic Software Updates turned on and set a Recurring Update Schedule in the Ford app or vehicle settings. Pick a time when the vehicle is parked. Where can I see what an update changed? + Ford's Software Updates page lists updates from the last 180 days with release notes. A message on the screen or in the Ford app usually confirms an install. Getting the Work Done Can a recall be fixed with a software update? + Software only recalls can be sent over the air when automatic updates are on. Recalls that need parts or hands on work still require a service visit. Can Ford Mobile Service do recall work at my house? + Recall work and software updates are on the Mobile Service list, depending on the repair, distance and availability. Call us with your VIN to check. How long does a recall repair take? + It varies by recall, from a quick software flash to a longer parts job. We'll give you a time estimate when you book. Scheduling and Visits How do I schedule a recall repair in Farmington? + Book on our Schedule Service page, in the Ford app, or by phone at 573-430-1693. Sam Scism Ford is at 5019 Flat River Road. Can you check for recalls during an oil change? + We check for open recalls and pending updates tied to your VIN on regular service visits, and let you know what it takes to get them done. Is a loaner available during recall work? + Loaner cars may be available depending on the work, and the courtesy shuttle and waiting lounge are there for shorter jobs. Set your update schedule Keep Automatic Software Updates on and pick an update time in the Ford app. Ford App Meet the service team See what the Sam Scism Ford service center handles. Service Center